I’m Jenée, the owner of ZiiCi shawls. Great customer service has been an integral part of ZiiCi’s success. When you send a message, I will be the one to receive it and respond to it and I will do so as quickly as possible– sometimes in minutes. Rest assured that if you have any questions or problems, they will be dealt with promptly and with ease.
Having said that…sometimes email goes rogue. If you haven’t received a reply within 24 hours, please don’t hesitate to send me another message.